Customer reviews of Evans Cars

By annie G on 21 February 2020 | Verified purchase

I live in Coventry and I had sold my car on the Sunday. I had been looking for another car for a week with no success, but typically the next day I spotted the car of my dreams on Auto Trader at Evans Motors Bedworth. I had managed to get a lift on the following Wednesday and rang to book a test drive. They were very pleasant and personable and due to my predicament, offered to drop it round for a test drive the next day as they were going to pick up another car and it was on the way. The car was perfect and drove beautifully. I was given all the necessary written information as well as shown/explained the different aspects of the car. This is the best car I've driven since my BMW 20 years ago. It is a very reasonably priced Alfa Romeo Mito that purrs like a kitten. The bodywork, engine and interior were in excellent condition. I must admit I was amazed that it was so reasonably priced. I love the car and would highly recommend Evan Motors to anyone . *****

By Nadeem R on 03 March 2019 | Verified purchase

Can't remember the last time I was involved in such a relaxed transaction. No pushy selling, all issues resolved amicably and so far all good with the car. Would recommend Evans Cars any day of the week.

By Craig S on 04 February 2019 | Verified purchase

Good friendly service , great prices , would recomend & use again

By Tamdin H on 15 August 2018 | Verified purchase

How refreshing to meet such fair and honest dealers. Evans cars were very decent and held the car for me for several days in order for the AA to carry out an inspection, without asking me for a deposit. They were very communicative on the phone and the car was just as they had described. We bought it and they were welcoming to us after our long journey and helpful in every way possible. I would thoroughly recommend them. They are kind, honest, and Human! I had just had 2 bad experiences with 2 other dealers who were not honest and demanded holding deposits etc (which I am now having to get back). I wish more car dealers were as good and trustworthy as Evans cars. You will not go wrong with them. Thank you Evans cars!

By Elisabeth W on 15 July 2018 | Verified purchase

Recently bought a car from Evans Cars. The whole experience was great. Very friendly owners, given lots of time to look over the vehicle with absolutely no pressure to purchase. Car was very reasonably priced and in great condition. Would certainly recommend and buy from them again.

By Ryan L on 02 November 2019 | Purchase not verified

I purchased a 2008 Honda Civic 1.8 Petrol from Evans cars. When viewing, it was noticed that both front tyres were heavily worn on the inner and outer edges despite the description of “good tyres all round”. To be fair £95 was knocked off the price for this. However there are a few other things that strike me, and my MOT tester as “not right”. It’s clearly had front brake pads, but not new discs, which means I now need to replace all the discs and pads on the car (as it failed an MOT brake test, despite not being driven since purchased). Not only this, but I’m very interested to know how it “passed” an MOT with the windscreen washers not working. This was listed on the MOT prior and it then passed the next MOT even though it is still not working. I was told “everything works” this is not the case and it should have in fact failed it’s MOT for the washer alone. Overall its concerning this car "passed" an MOT as it shouldn't have.

Reply from Evans Cars on 10/11/19

Dear Customer, Regarding the complaint above, unfortunately you have not contacted me before writing this review, so we could not deal with your complaint. Item 1: Tyres had one advisory on MOT and we reimbursed you £95 as stated above. Item 2: MOT failed pads and not discs, pads were replaced, discs were deemed as ok. Item 3: Wipers failed on MOT and had been repaired, but due to the weather in October, this may have caused a further blockage. If you had contacted us, we could have took the car back to the MOT station and dealt with these issues together. We use reputable MOT Stations and I am sure they would of gladly looked into your concerns. If you have any issues with MOT'S in the future, please contact VOSA, who deal with MOT discrepancies. I hope this information helps you going forward. Regards Evans Cars.

By Manj S on 10 October 2019 | Purchase not verified

Brought a car for my wife as she had just passed her test. Unfortunately we experience a problem with the car within a couple of weeks and they had to come and collect and get repaired. While driving back we experienced the same problem, drove it back to them and they straight away offered us a refund, without any argument at all so this is what I’ve given 5 stars because yes, we had a problem with the car but we were not pushed about trying to get it repaired nor were was messed about about the refund, in fact they were the 1st one to say, look, there’s obviously a problem with the car, have a refund. In fact it has not put me off to buy another car off them, it made me feel that because they so trust worthy I would without any hesitation to buy a car off them again.

By Kevin D on 14 September 2019 | Purchase not verified

Really pleasant and accomodating gent running this business. A month and a bit on we are very happy with both the car we bought and price we paid and glad we made the trip down from Manchester on a miserable Saturday early evening.

By Andrew K on 11 September 2019 | Purchase not verified

5 stars says it all. Amazing experience purchased 2 cars from the seller. The first one was a bit to small for my needs thou an amazing car everything worked top notch. First time I met him welcomed me into his home. Gave me the keys for a test drive and left me to it. PXed the first car I brought off him with him and got another car 6 months later. Any issues where addressed professionally and a very timely manner. Would definitely reccomened anyone to this seller such a pleasant experience and pleasent family.

By sam E on 03 August 2019 | Purchase not verified

I brought an 06 plate focus off of the farther and son team and I can say I am very happy with the experience I received. when I went to view the car they brought me out all of the documents and keys and told me to take my time to look over the car and take it for a test drive if I wanted too, there was no pushy sales tactics and they left me alone to view the car and test drive it. I decided the car was for me and put a deposit down and picked it up a few days later. I had had the car a couple of days when the engine management light came on so I rang them up and they sorted the car out straight the way and I have had no problems since. this dealer is hands down one of the best dealers I've come across with great customer service and a laid back attitude to selling cars I will defiantly use these guys again! thank you Evans Cars for such a great experience!